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jaxnepali
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Posted on 08-19-15 9:09
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uscis online status shows this error "My Case Status does not recognize the receipt number entered. Please check your receipt number and try again" ... I know I am entering the correct receipt number Does anyone have the similar situation?? what did you do??
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ProblemSolver
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Posted on 08-19-15 10:02
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Call USCIS on the number listed in the form and tell them you have a problem. If the automated system on phone does not recognize you then, go to USCIS website and take info pass appointment to reach nearest USCIS office.
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MimroRaMero
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Posted on 08-19-15 10:05
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@jaxnepali How did you get your case number, on paper notice or email/sms notification?
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jaxnepali
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Posted on 08-19-15 10:08
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Receipt number on Form I-797C, Notice of Action... paper.
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MimroRaMero
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Posted on 08-19-15 11:54
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Give it a day or two, you might see it, after that you need to call USCIS.
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Ruben123
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Posted on 08-20-15 6:49
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USCIS online system takes time to get updated, you might have happen to receive the receipt before the online system update.
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kanchababu
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Posted on 08-20-15 7:28
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USCIS is going to have system maintenance few days later, may be that reasoN ?
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mt77
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Posted on 08-20-15 11:08
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I had the same problem but just wait a few days and u will be able to see online.
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mt77
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Posted on 08-20-15 11:15
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I had the same problem but just wait a few days and u will be able to see online.
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jaxnepali
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Posted on 08-21-15 10:20
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Thanks All !! status updated now.. i guess it was too early when i got the notice on paper
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